Mike Fleming

Author Archives

  • 5 Non-Lead KPIs B2B Digital Marketers Shouldn’t Forget About

    Leads, leads, leads!  It’s the cry of B2B marketers everywhere, and for good reason.  But consider this…do you try to force your offline relationships into spaces they’re not ready for?  Or do you instead nurture relationships with prospects and customers in ways that work for them as you build trust and gently nudge them toward […]

  • This Is What You Really Want From A PPC Manager

    When I first got into PPC management, I had basically no client management skills.  I got into PPC because I read a book called The Future of Music (I’m a musician) that explained to me how digital distribution was changing entire industries and how the Internet made it possible for anyone to sell anything to […]

  • Improve Your PPC Ads: Use Precise Numbers

    The Technique In a previous post, I showed you how telling your customers how many have converted unlocks the principle of social proof and is helpful in persuading more people to take action.  In that test, I simply replaced a fairly generic introductory text in an ad designed to attract subscribers on Facebook to include […]

  • Improve Your PPC Ads: Avoid Too Many Choices

    The Technique It’s been well-documented in marketing psychology books like Brainfluence and others that offering too many choices to your customers can create frustration and a mental paralysis that leads to lower rates of people taking action.  This New York Times article dives more deeply into the psychology behind it.  But basically, when the number […]

  • Improve Your PPC Ads: Give Your Customers A Compelling Reason

    The Technique

    There’s a single word that can lead you to getting better results from your PPC ads.  That word is because Why is this word so effective?  Because whatever you put after that word acts as a justification or reason why a person should comply with your request.  And because people have grown used to whatever follows that word having good rationale behind it over the course of their lives.  Because of this, they can be more likely to comply with a request. (Because I just gave you this, you are now scientifically more likely to go do this test!). 🙂

    Of course, the higher the stakes, the better the reason you’re going to need to get a prospect to take the action you desire.  In many situations, you can implement this principle in your PPC advertising by making your requests with a strong rationale, no matter how clear you think the reasons behind your request may be.  Let’s look at how I applied this principle in an ad test to achieve better results…

    The Test

    Here were the attributes of the test…

     

     

    The campaign I ran this test in already had really good performance with Above Average CTR, but I thought I could do better.  So I decided to test this principle out versus another psychological principle that works pretty well (trust & credibility).  Below are the ads from the test.

    The first is the control ad which played on the principle of trust & credibility in the 2nd headline by saying “From The Kitchens Of Experts.”  My hypothesis was I could get better performance by giving the reason of “You Won’t Be Disappointed.”

  • Why B2B Companies Need A Paid Social Strategy Now More Than Ever

    Most B2B companies suck at social media.  OK, it’s not just B2B companies.  But that’s where I want to focus for this post.  You may not have thought about this before, but social media is probably more beneficial for B2B companies than B2C ones.  Of course, this likely depends on the companies and industries we’re talking […]

  • How To Carefully Choose & Use Keywords For Your B2B PPC Campaigns

    The first step to picking the right keywords for B2B search advertising is defining your audiences.  Doing this first will help keep you from bidding on search terms that are superficially related to your offering, but don’t actually indicate any relevant search intent.  It will also give you ideas about what your audience can be searching […]